PERSONAL INFORMATION WE COLLECT
When you visit the Site, the only information we will collect is information related to filling a Booking Enquiry form. This is relayed to us to our email system we may store such emails for future reference.
Additionally, when you make such an enquiry or attempt to make a booking through the Site, we collect certain information from you, including your name, business name, address, email address, and phone number. We refer to this information as “Enquiry & Personal Information.”
By sending an enquiry to us you are agreeing for us to hold this information for future reference.
In order for us to be fully GDPR Compliant, at any time you can ask for all of this information to be deleted.
We may keep personal information in a written diary at Front of House for Restaurant / Meeting room / Function booking tracking purposes. This diary will be locked away at end of every day. All expired diaries will be removed and securely disposed of from our facility at the end of each year.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Enquiry Information that we collect generally to fulfill any enquiry placed through the Site (including processing potential advertising emails and providing you with invoices and/or booking confirmations). Additionally, we use this Information to:
- Screen our enquiries for potential risk or fraud; and
- Communicate with you via telephone, Facebook and Email,
- Confirm and record bookings,
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
SHARING YOUR PERSONAL INFORMATION
To create an improved service to our customers (you) a record of pages which are accessed by users, using Google Analytics will help us understand how our customers use the Site. This information does not identify you as an individual and is not linked to any personal information which The Stag may collect about you -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Your Data / information will not be transferred out with the UK unless the customer resides out with the UK and we will only use the contact information which you have provided.
When you place an enquiry through the Site, we will maintain your Information for our records unless and until you ask us to delete this information.
The Stag Forfar Ltd will not pass your details to anyone else outside our company without your permission.
The Site is not intended for individuals under the age of 18
For more information or if you have questions, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
140-144 Castle Street, Forfar, Angus, DD8 3HX, United Kingdom
TEST AND TRACE - Registering when entering The Stag
ADVICE AND GUIDANCE
We will use paper forms to collect customer Contact details. We will remove the forms on the 22 day you hold them and destroy the forms
So if we take customer information on 6 July 2020 we will destroy ie shred that information on 28 July 2020- information on 6 July 2020.
If we take customer information on 7 July 2020 you must destroy that information on 29 July 2020
Collection of Personal Data - Privacy Notice
For the health and safety of the customers and staff in these premises, we are
recording the name and contact details of everyone who enters to support NHS
Scotland’s Test and Protect. This information will be used to enable NHS Scotland to
contact you should you have been in the premises around the same time as
someone who has tested positive for coronavirus. Contacting people who might have
been exposed to the virus is an important step in stopping the spread.
Reasons for data collection
As stated above, the purpose for which we are processing your personal data is to
assist with NHS Scotland’s Test and Protect strategy in relation to the coronavirus
public health epidemic. This will involve the gathering and, when necessary, the
sharing of information with NHS Scotland as the responsible body for Test and
Protect. Your data will not be used for any other purpose.
In order to assist in the containment of the virus, we will only share your data when it
is requested directly by NHS Scotland. This will only be in the unlikely event there is
a cluster of coronavirus cases linked to the venue. Information will be transferred
securely to NHS National Services Scotland who will use the data to contact trace
those who were in the establishment at the same time as the positive case, and will
provide guidance and support to those who may be advised to self-isolate.
Read further information on the NHS Scotland Test and Protect strategy on the NHS
Type of data collected
Along with the date and time of your arrival and departure, we will collect the
following personal data if applicable:
your name; and
contact telephone number
If you do not have a telephone number, you have the option to provide:
a postal address; or
an email address
Customer health information will not be requested or stored.
Lawful basis for collecting this data
Under data protection law, GDPR Article 6(1), we have a number of lawful bases that
allow us to collect and process personal information. In this case, the lawful basis for
processing your data is 'legitimate interests'.
Broadly speaking 'legitimate interests' means that we can process your personal
information if we have a genuine and legitimate reason and we are not harming any
of your rights and interests.
Our legitimate reason for processing your data is to assist with NHS Scotland’s Test
and Protect strategy in relation to the coronavirus public health epidemic.
Before sharing any information we will carefully consider and balance any potential
impact on you and your rights.
Data retention period
Your personal data will be retained only for the purposes stated in this privacy notice
and will be held by us for no more than 3 weeks (21 days).
All personal data will be held and disposed of in a safe and secure manner.
As defined in the data protection law, GDPR Article(s) 12-23, you have the following
the right to be informed about the collection and use of your personal data. This
is outlined above.
the right to erasure. If at any point within the 21 days after your visit you decide
you’d like us to delete the personal data you provided, please advise us and we
will delete all information related to you.
the right to object to us processing your personal data. If you do so, we will delete
all the personal data we hold in relation to you
the right to rectification. If the information held is in any way incorrect, you can
contact the data controller and request that the information be rectified.
In certain circumstances exemptions to these rights may apply. Further information is
available on the Information Commissioner’s Office website at:
If you consider that your personal data has been misused or mishandled by us, you
can raise this with the data controller. In this instance, the data controller is the
manager of this venue.
If you remain dissatisfied you can make a complaint to the Information
Commissioner, who is an independent regulator. The Information Commissioner can
be contacted at:
Information Commissioner’s Office Wycliffe House
Cheshire SK9 5AF
Telephone: 0303 123 1113
Any complaint to the Information Commissioner is without prejudice to your right to
seek redress through the courts.